Privacy Policy

All information and personal data requested will be for use by subunat.com owned by subunat.com in processing your order, use in marketing campaigns, prizes or newsletters, in order to provide a better service to the user.

Filling out surveys is completely voluntary, and they are automatically processed for service improvement and statistical data.

In compliance with the provisions of Law No. 67/98 of 26 October, the Law of Protection of Personal Data, the User may at any time exercise their rights of access, rectification and / or cancellation of their data. The personal data collected may be transmitted to reputable third parties for direct marketing purposes. If you do not wish your data to be made available to third parties, simply contact us quoting your name, surname, address and customer number, at [email protected].

The personal data of the users/clients of this site will be treated in accordance and compliance with the Portuguese Data Protection Commission.

POLICY

You have the right to the protection of your personal data.

subunat.com respects users’ right to information about the collection and processing of their personal data.

subunat.com, as the controller of personal data, determines the purposes and means by which your personal data is processed, including all security measures. subunat.com guarantees that personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.

In processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity.

For this reason, this website has been designed so that the use of your personal data is minimal and does not exceed the original purpose for which it was collected and/or processed. We do not reveal your identity when the purpose for which your personal data are being processed can be achieved through anonymous information.

This Privacy Policy is intended to provide you with all the information you need to understand our privacy practices. However, if you have any questions regarding our privacy practices and this Privacy Policy, you can send them to: [email protected].

You can remove your data in the store, in your customer area – click here

HOW YOUR DATA IS USED AND FOR WHAT PURPOSE

Your personal data is collected and processed by subunat.com only for purposes strictly linked to the use of this website, its services and the purchase of products. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) when you perform purchase processes for products sold on this site, including entering into agreements to purchase products, we collect your personal data on the purchase form, only for the purpose of selling, sorting and shipping the products ordered by you;

b) when you request service assistance, we collect your personal data only for the purpose of providing you with the Customer Support services that are relevant to this website and assistance;

c) when you request technical assistance, we collect your personal data for the purpose of providing you with information about the site.

d) when you create or share your Wish List, we collect your data for the purpose of customizing our services for the purchase of products on the site;

e) when you save a delivery address, we collect your personal data in order to simplify the preparation of your future orders.

f) when you register on our site, you accept the sending of commercial messages by electronic mail or any other equivalent automatic electronic means (email, sms, push notifications)

Please report any changes concerning your personal data in your customer account. (“My Account”)

Unless otherwise stated, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data will only be disclosed to third parties when necessary to process an order.

Your personal data will be disclosed to natural or legal persons for:

– provision of electronic payment services, through credit / debit cards,

– process product sales,

– pick, pack, and ship products,

– solving problems related to the sale of products,

– Receiving payments for the purchase of products,

– process product returns from customers.

Your personal data may be communicated to the police or judicial authorities in accordance with applicable laws and regulations and upon a formal request from the authorities for the purpose of preventing fraud against us (anti-fraud services).

In all the above circumstances, your consent to data processing will not be specifically requested. We would like to inform you that subunat.com processes the personal data of its users only for purposes that are strictly related to the provision of services through this website.

A subunat.com may have access to third parties’ personal data that is disclosed by users of this website, for example, when a user purchases a product to be sent to a friend, when the user paying for the product is different from the recipient of said product, or when a user wishes to recommend to a friend a service provided on this site or the purchase of a specific product published on this site.

In all cases where you are required to disclose information from third parties, you must obtain their consent before providing us with their personal data and inform them of our Privacy Policy. The user shall be the sole person responsible with regard to disclosure of information and data of third parties, as well as any other illegal and incompatible use of such data, if he has not given his consent.

In any case involving the disclosure of sensitive/confidential data to subunat.com, the user will be the only person responsible for the illegal disclosure and use of such data by third parties.

SECURITY

We take security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and other unlawful forms of data processing as set forth in this Privacy Policy.

However, subunat.com cannot guarantee that the security measures adopted for the protection of this site and for the transmission of data and information through this site will prevent or exclude any risk of unauthorized access or loss of data. It is advisable that your computer is equipped with software devices that protect it when transmitting and receiving data (such as up-to-date anti-virus systems), and that your browser takes appropriate measures to ensure security when transmitting data.

COOKIES

The subunat.com website uses automatic data collection systems such as cookies.

A “cookie” is a device transmitted to an Internet user’s hard disk. Although cookies do not contain intelligible information, they allow us to link an Internet user to his or her personal information.

The cookies are disseminated by our servers and no one can have access to the information contained therein.

Only subunat.com has access to the information collected by cookies, collectively and anonymously, in order to optimize its services and those of this website to the needs and preferences of the user and to make the preparation of web pages personalized.

The cookies used on subunat.com are encrypted with a private key to which only the platform administrators have access.

Acceptance of our automated data collection procedures and use of cookies is required to take advantage of the many features and services offered through this site, including the purchase of products. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this site (for example, your computer may not be able to display the image of the product you are trying to purchase).

We will use cookies for functions such as browsing the catalog, purchasing products online, and providing services reserved for registered users.

APPLICABLE LAW

These general conditions and all disputes arising in connection with these general conditions, including their validity, the use of the website or any purchase therefrom shall be governed by Portuguese Law.

PRIVACY POLICY CHANGE

subunat.com has the right to change this Privacy Policy at any time.

You are subject to the principles and terms in effect at the time of your order, unless any change to them is imposed by law or competent authority.

We recommend you visit this page regularly to become aware of any changes.

COPYRIGHT

All images and photographs on the subunat.com website may be used or used without prior authorization.

ONLINE DISPUTE RESOLUTION

Online Dispute Resolution is an official website managed by the European Commission dedicated to helping consumers and traders solve their disputes out of court

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Lisbon Consumer Conflict Arbitration Center http://www.centroarbitragemlisboa.pt/

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) http://www.ciab.pt/pt/

CNIACC – National Center for Information and Arbitration of Consumer Conflicts http://www.arbitragemdeconsumo.org/

Coimbra District Consumer Conflict Arbitration Center http://www.centrodearbitragemdecoimbra.com

Algarve Consumer Conflict Information, Mediation and Arbitration Center http://www.consumoalgarve.pt

Consumer Information and Arbitration Center of Porto – http://www.cicap.pt

European Online Dispute Resolution Platform – https://webgate.ec.europa.eu/odr/main/index.cfm?